Contact Us

We’d love to hear from you. Whether you have a question about your order, sizing, shipping, or a return, our team is here to help.

Email Us

The fastest way to reach us is by email at support@aurea-store.net. We reply to every message within 24–48 hours, Monday to Friday.

Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday – Sunday: Limited support

Order Questions

Please include your order number in your message so we can help you as quickly as possible.

Before You Write

You may find a quick answer in our Shipping Policy or Refund and Returns Policy.